1. Name and address of the Data Controller
The Data Controller responsible for the processing of your personal data in accordance with the data protection regulations is:
VERBUND AG
Am Hof 6a
1010 Wien
(in weiterer Folge „VERBUND“, „wir“, „uns“)
The contact details of the data protection officer are as follows:
Email: datenschutz@verbund.com
2. Processing in the context of “website”
2.1. What kind of personal data will we process?
During your visit to our website, we will automatically collect the following personal data:
• Date and time of access to a page of our website
• Data about your device (device ID)
• IP address
• Name and version of your internet browser
• Session ID
For information about the cookies used when you visit our website, please see our Cookies policy in point 4.
2.2 Legal basis and purpose of the data processing
Where the data of your visit to our website are concerned, we justify the processing on the basis of our legitimate interest in accordance with Art. 6 (1) (f) GDPR, which consists of giving our website a user-friendly design and protecting our website against attacks.
We process your data relating to the visit to our website for the following purposes:
• in order to make our website and its functions available to you, and to improve and develop this website further;
• in order to be able to compile statistics on the use of our website;
• in order to be able to identify, prevent and investigate attacks on our website;
• in order to show personalised page suggestions.
2.3. Duration of storage
We will generally store your data relating to the visit to our website for a period of three months. A longer storage period will apply only to the extent this is required to investigate identified attacks on our website and beyond that only until the end of the relevant limitation periods, statutory retention periods or any legal disputes.
2.4. Data recipients
We will not forward personal data collected on the basis of your use of the website to third parties, unless this is required for the fulfilment of our obligations or is mandatory for legal or official reasons.
However, in order to operate and administer the website, we regularly use IT service providers which, in accordance with our orders and instructions, may under certain circumstances also have access to personal data in order to be able to render the commissioned IT services.
3. Processing in the context of “making contact/enquiries”
3.1. What kind of personal data will we process?
When you contact us by email or telephone, we will process the personal data you give us (email, name, telephone number, as well your enquiry or the associated documents) for the purposes of processing your enquiry and respond to you accordingly.These data are provided by you on a voluntary basis; they are neither legally nor contractually prescribed, nor are they required in order to enter into a contract with us. However, if you do not provide these data, VERBUND will not be able to process your enquiry accordingly.
3.2. Legal basis and purpose of the data processing
The legal basis for the processing of the data is our legitimate interest in accordance with Art. 6 (1) (f) GDPR, which lies in processing and dealing with your enquiry.3.3. Duration of storage
Your data will be stored until your enquiry has been dealt with and beyond that for a period of three months. A longer storage period will apply only to the extent this is required to fully process your concerns and beyond that only until the end of the relevant limitation periods, statutory retention periods or any legal disputes.3.4. Data recipients
In order to process the personal data, we use service providers (e.g. IT service providers) which, in accordance with our orders and instructions, may under certain circumstances also have access to personal data in order to be able to render the commissioned services.4. Cookies policy
Our website uses cookies. Cookies are small files that are placed on your device (e.g. computer, smartphone or tablet) when you visit our website. The purpose of cookies is to enable our website to function correctly, to expand the website’s functionality and to optimise the website’s functions. For example, the website can remember certain inputs and settings (e.g. language, font size) over a certain period of time, which means you do not have to perform repeat inputs and settings each time you visit the website. In order to operate our website, we use necessary cookies without which it would not be possible to provide our website. We also use personal cookies, amongst other things to enable us to offer you the best-possible services on our website or to show you personally tailored content, but only if you have given us your consent to do so pursuant to Art. 6 (1) (a) GDPR. By using cookies, we are also able to count the number of visits to our website and see which pages are viewed.Our website also gives you the possibility to accept the use of cookies or to allow only certain categories of cookies through our cookie banner, which automatically appears the first time you visit our website. If you do not give your consent the first time you visit our website, only necessary cookies will be stored on your device. A description of the types of cookies we use can be found below.